Simply select the type of surprise you want, customize it with your desired theme and message, enter recipient details and delivery date, and proceed to checkout. For virtual surprises, you’ll receive a scheduled link or digital delivery.

For physical surprises, you can choose your preferred delivery date and address during checkout. For virtual experiences, we’ll send a scheduled link via email or WhatsApp based on your selected time.

Yes, if your order hasn’t been processed or packaged yet, you can cancel or edit it. Once the order moves to the final stage, cancellation may be subject to certain fees.